Frequently Asked Questions

How long does it last?

Each bar of handcrafted soap is unique. The bar you purchased may not be identical to the one in the product picture but will resemble it and also keep it in mind that solid dish soap will not suds as much as conventional liquid dish soap, it will create suds on your sponge or cloth and does a great job cleaning and cutting grease. The suds will not last as long as liquid detergents because it does not have added chemicals.
Do you use any animal products in your soaps?

Absolutely NOPE! We are bee lovers.
I'm allergic to fragrance. Do you use fragrance oil to make it smell nice?

Absolutely NOPE! Everything in our soaps is natural in that they are all compounds found in nature.
What's that white stuff on the surface? Doesn't look good!

Glad you brought up this question! The noticeable ashy, powdery stuff on the soap, it is called "soda ash". It's a cosmetic issue that happens inconsistently, even we do take steps to prevent it from happening , it sometimes still just happens. Don't worry, they are NOT harmful in any way, it will disappear once you get your bar of soap wet and start using it. We choose not to necessarily do anything about it just because our soaps are more about the usability then it is about the looks.
Do you sell them to retailers?

Of course! Thank you for your interest in buying our wholesale soap, since we are a custom soap business, and we hand poured and wrap soap specifically in response to your orders, which ensures that your soap is freshly made, fully cured and crisply packaged, we do not maintain a wrapped inventory of wholesale soap, so please allow up to 8 weeks (depending on order size and time of year) for your order to be wrapped and shipped.
Click here!

Any questions not covered here, please feel free to ask! info@vansoap.ca
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.